Important Notice: These Terms & Conditions constitute a legal agreement governing your use of the sona102 platform. By registering or using sona102, you confirm that you have read and accepted all of these terms. Please read them in full.
1 General Terms & Conditions
Sona102 is a licensed online betting and gaming platform serving users in Bangladesh and other countries. These terms and conditions ("Terms") constitute a legal agreement between sona102 and you.
By using the sona102 website or mobile app, creating an account, or using any of our services, you are considered to have fully agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our platform.
Sona102 reserves the right to modify these Terms & Conditions at any time. Notice of any changes will be posted on the website. Continued use of the platform after such changes constitutes acceptance of the updated terms.
- These terms are available in both Bengali and English. In the event of a dispute, the English version shall prevail.
- Sona102 services are available to users in legally permitted regions only.
- Users are solely responsible for complying with the laws of their own country.
2 Account Registration
To register on sona102, you must meet the following requirements. Failure to comply may result in your account being closed at any time.
- The applicant must be at least 18 years of age.
- Each individual may only create one account. If multiple accounts are found belonging to the same person, all of them will be closed.
- You must provide your correct name, date of birth, address, and contact details at the time of registration.
- Registering with false information will result in immediate account termination, and all balances may be forfeited.
- You must keep your account password and login credentials private. Allowing anyone else to access your account is strictly prohibited.
- Transferring or selling your account is strictly prohibited.
Please Note: sona102 may request additional verification information at any time. Failure to provide the required information may result in a temporary account suspension.
3 KYC Verification
Sona102 follows international Anti-Money Laundering (AML) policies. Verifying each member's identity is a legal obligation we fulfil through our KYC (Know Your Customer) process.
KYC documents must be submitted in the following situations:
- Prior to your first withdrawal.
- When total deposits exceed a specified threshold.
- When requested by sona102 at any time.
Accepted KYC documents include: National ID (NID), passport, driving licence, and a recent utility bill or bank statement (for proof of address).
Withdrawals will not be processed until KYC verification is complete. If the information provided is inaccurate or the submitted documents are not acceptable, sona102 may request additional documentation.
4 Deposit & Withdrawal Policy
Sona102 has specific rules governing deposits and withdrawals that all members must follow. Violations of these Terms & Conditions may result in transactions being voided.
- Minimum deposit amount is ৳500.
- Minimum withdrawal amount is ৳1,000.
- Withdrawals must be made using the same payment method that was used for the deposit.
- Once KYC is successfully completed, withdrawals are typically processed within 15–30 minutes.
- For suspicious transactions, sona102 may conduct additional verification, which could delay the process.
- Withdrawals cannot be made before a deposit has been completed.
- Withdrawals to third-party accounts or in someone else's name are strictly prohibited.
Sona102 supports payments via bKash, Nagad, Rocket, and selected bank transfers. sona102 may update the available payment methods at any time.
5 Bonus & Promotion Terms
Sona102 offers a range of bonuses and promotions. Each bonus has its own terms and conditions, which are listed on the relevant offer page.
- The welcome bonus is available to new members only and can be claimed once per account.
- Bonus funds can only be withdrawn after meeting the specified wagering requirements.
- Attempting to abuse bonuses or claim bonuses through multiple accounts will result in all associated accounts being permanently closed.
- To qualify for a referral bonus, the referred person must successfully register and complete their first deposit.
- Cashback bonuses apply to net losses only.
- Sona102 reserves the right to modify or cancel any bonus offer at any time.
Tips: Always check the wagering requirements and expiry date before claiming a bonus. Full details are available on the sona102 promotions page.
6 Betting & Gaming Rules
Sona102 offers a wide variety of games, including Sports Betting, Live Casino, and slots. Specific rules apply to each game category.
- All game outcomes are determined by a certified RNG (Random Number Generator).
- If a match is cancelled in live Sports Betting, the bet will be refunded.
- If a game is interrupted due to a technical error, bets placed in that round may be cancelled.
- Bets generally cannot be changed once placed. A cash-out option may be available under certain conditions.
- A maximum bet limit applies per event. Bets exceeding this limit will be rejected.
- Sona102 reserves the right to investigate accounts that show suspicious betting patterns.
Odds in Sports Betting may change at any time. The odds at the time a bet is confirmed will be treated as final.
7 Prohibited Activities
The following activities are strictly prohibited on sona102. Violations will result in immediate account termination and may lead to legal action.
- Using the platform for money laundering or processing illegal funds.
- Creating multiple accounts to take advantage of bonus offers.
- Placing bets using automated bots or software.
- Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
- Participating in or facilitating any form of match or game fixing.
- Attempting to steal or hack another member's account credentials.
- Allowing anyone under the age of 18 to access or use your account.
If evidence of prohibited activity is found, sona102 reserves the right to terminate the account and forfeit the balance without prior notice.
8 Privacy & Data Protection
Sona102 treats the security of your personal information as a top priority. We adhere to international data protection standards.
- Your information is protected by SSL encryption.
- Your information is never sold to third parties for marketing purposes.
- Information may be disclosed to regulatory authorities where required to meet legal obligations.
- You can contact support at any time to view or update your saved information.
For more details, visit our Privacy Policy Read.
9 Responsible Gaming Policy
Sona102 believes gaming should be a source of entertainment—never a problem. We are committed to actively promoting responsible gaming.
- Each member can set daily, weekly, or monthly deposit limits on their account.
- Setting session time limits can help you avoid excessive gaming.
- A cooling-off period allows you to take a break from gaming for anywhere between 24 hours and 6 weeks.
- You can permanently deactivate your account by using the Self-Exclusion option.
- If signs of gaming addiction are identified, our support team will provide information on professional assistance.
For more details, visit our Responsible Play Visit the page.
10 Account Closure & Suspension
Sona102 may temporarily or permanently close an account under the following circumstances:
- Upon violation of these Terms & Conditions.
- Registering with false information.
- Upon detection of suspicious or fraudulent activity.
- KYC documents have not been submitted.
- The account has been inactive for an extended period (12 months or more).
You may request to close your account at any time. If a balance remains, you will be given the opportunity to withdraw it, subject to applicable conditions.
Inactive Accounts: An account will be considered inactive if there are no transactions for 12 consecutive months. A monthly maintenance fee may apply in such cases.
11 Limitation of Liability
Sona102 strives to provide reliable service at all times. However, sona102's liability is limited in the following areas:
- Losses resulting from internet connectivity issues or third-party service disruptions.
- If account information is compromised due to the user's own negligence.
- When a game or bet is interrupted due to an unexpected technical issue.
- Where services must be suspended or altered due to government or regulatory directives.
Sona102 shall not be liable for indirect or incidental damages beyond direct losses. Maximum liability is limited to the user's total deposits over the past 30 days.
12 Terms Modification Policy
Sona102 reserves the right to update these Terms & Conditions as needed. Members will be notified of any significant changes via email or an on-platform notice prior to the changes taking effect.
- The effective date of any changes will be noted on this page.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
- If you do not agree to the updated terms, you may request to close your account.
For any questions regarding these terms, please contact our support team: support@sona102.bet
Dispute Resolution: For any dispute, please contact sona102 support in the first instance. If the matter remains unresolved, a complaint may be submitted to the relevant licensing authority.